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The Bank has established this Ethics Helpdesk as a system for the
confidential and anonymous intake, review, routing, possible
investigation and resolution of incidents or questions originating from
a variety of sources i.e. our stakeholders.
Use of a helpdesk to help manage fraud, workplace abuses and other
ethical issues in organizations of all sizes and complexity is
imperative.
The risks extend beyond financial losses and include impact to the
Bank’s reputation, loss of management focus and ultimately the
organization’s valuation.
ETHICS HELPDESK OBJECTIVES
- To ensure that stakeholders have a means of knowing the conduct that is expected of themselves and others before they act
- To get guidance on what stakeholders believe about expected behaviour to help them determine if there is an issue to report
- To provide a mechanism for the workforce and other stakeholders to
raise internal control, fraud, and ethics-related concerns and to
anonymously report suspected misconduct
The establishment of the Ethics Helpdesk is meant to achieve a culture
of compliance and ethical conduct through the following tactics:
- Deter inappropriate actions by maximizing the eyes watching for lapses in individual integrity
Instill pro-active ethical decision-making through awareness of obligations and decision-making guidance
- Foster reporting of issues and concerns as they occur so that the
instances of formal lawsuits that arrive with no forewarning are
minimized
ETHICS HELPDESK PROCESS OBJECTIVES
- To make those charged with oversight aware of all reports in a timely manner
- To ensure timely processing, resolution and documentation of all reported issues
Click here to fill our Ethics Form to report an incident/Issue/wrong doing.
Click here for our Privacy Statement
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